How can we help?

Discover answers to the most Frequently Asked Questions about our products and services.

Trade questions

These are the most commonly asked questions associated with our trade account customers.

You’ll need to first register for a trade account before you can build a quote, or place an order with us.

All trade accounts can pay via direct bank transfer, Visa and Mastercard.

Our full terms and conditions can be downloaded here.

Homeowner questions

No sorry. Our products require an experienced installation specialist to be fitted correctly. We can help you source an installer here.

All of the documents associated with our products can be downloaded here.

You’ll need to work with a installation specialist to obtain a quote. We’ll need them to confirm measurements, specifications, colours and more.

Aftersales

All of our products are sold to the installers. If there is an issue with the product, you must first contact the installer responsible. If they confirm that the problem is not linked to the installation process, they can contact us through their trade account portal to 

Haven’t found what your’e looking for?

No problem, we’d be happy to help! Contact the Sliders UK (Windows and Doors) Ltd. team and we’d be happy to deal with your questions.